Chapter 3.5Lessor-Retailers
Section § 11600
This law states that it's illegal for a business that leases and sells vehicles to sell a car that's required to be registered unless they have the appropriate license or temporary permit.
They cannot make sales if their license or permit is canceled, suspended, revoked, invalid, or expired.
Section § 11601
This law requires anyone who leases and sells vehicles at retail in California to apply for a license with the department. Applicants must provide proof that they are genuine lessor-retailers.
Applications are necessary for both the main business location and any additional branch offices where vehicle sales occur.
The 'principal place of business' is the main office in California designated by the lessor-retailer, even if no retail sales are conducted there.
Section § 11602
This law outlines the process for applying for certain types of licenses in California related to vehicle lessor-retailers. The Department provides specific forms and collects detailed information about applicants, such as fingerprints and personal history, to evaluate their character and integrity. For a lessor-retailer license, applicants must include their name and address, business name, and information about partners or corporate officers if applicable. Additionally, applicants must describe their principal business location and any branch locations. The Department will thoroughly investigate all provided information once the application and fee are submitted.
Section § 11603
This section allows the Department to either issue or deny a lessor-retailer license to someone applying for it. The decision can be based on a reasonable cause. If the license is issued, it will include the applicant's name, address, and a unique identifying number.
Section § 11604
The department can deny a lessor-retailer license if it finds certain issues with the applicant. These issues include having an unresolved court judgment related to the licensed activity, previous license revocation or suspension for cause, or involvement in similar problems as a business representative.
If the business has questionable management or control by individuals with problematic legal histories, this could also be a reason for denial. Convictions for crimes or acts of moral turpitude related to the license, incorrect application information, and not having a main office in California are also grounds for denial.
Additionally, if the applicant owes money to the Consumer Motor Vehicle Recovery Corporation or had a past license in another state revoked or suspended for similar reasons, the department may refuse the license. Any decision related to a past business they represented that had its license issues is also considered.
Section § 11604.1
If there's a reason listed in this chapter for taking away or suspending a lessor-retailer's license, that same reason can be used to deny them a license in the first place.
Section § 11604.5
This section explains that California's Department of Motor Vehicles can temporarily deny or suspend a business license if the applicant or business representative has been convicted of a serious crime that relates to their professional duties. This can happen even if the conviction is under appeal or not yet final. A 'no contest' plea is considered a conviction here.
If the conviction is confirmed on appeal, the temporary suspension becomes a permanent revocation of the license. If it was suspended under probation, it will continue under those terms for a limited time. However, if the conviction is overturned, the suspension must be lifted immediately.
Section § 11605
If the department denies a license to someone who leases and sells cars, that person can ask for a hearing with the director within 60 days of being notified about the denial.
The hearing will follow specific procedures outlined in another section of government regulations.
Section § 11606
This law allows the department to issue a probationary driver's license with specific conditions, instead of refusing a license altogether, unless required by other laws. The conditions are not listed on the license itself but must align with the applicant's qualifications and public interest, as determined from their application and a departmental investigation.
Section § 11607
This law allows the California Department of Motor Vehicles (DMV) to issue a temporary permit to someone applying for a lessor-retailer license or a branch office while their application is under review. This temporary permit lets them operate while their full application is being investigated. However, the DMV can cancel the temporary permit if it finds the application incomplete, incorrect, or if the permit was issued by mistake. The temporary permit stops being valid once the final license is either granted or denied.
Section § 11608
This law allows the Department of Motor Vehicles to issue a temporary certificate to someone managing the estate of a deceased person who held a valid business license. This temporary certificate lets them continue the business for up to a year after the person’s death, with possible one-year renewals, until the business is sold or a new license is qualified. The department can also set conditions to protect the public while the certificate is in effect.
Section § 11609
If you operate as a lessor-retailer selling vehicles, you must display your business license where customers can easily see it at each office location. You must also have clear signage showing your business name, location, and address to ensure customers can identify you.
Section § 11609.5
If you're selling used cars, you must put up a visible notice that tells potential buyers they can have the car checked by an independent mechanic, as long as they pay for it and you agree to it. The notice has to be at least 8 inches by 10 inches in size.
Section § 11610
If a lessor-retailer in California changes the location of their main business or any branch office, they must immediately inform the department. Similarly, if they stop using any business location, they need to notify the department and return their license for that location, along with any sale report books if requested. Additionally, if a business is closed, legal documents can still be sent to the last known business address unless a new address has been provided to the department.
Section § 11612
Section § 11613
This law allows the department to suspend or revoke a lessor-retailer's license if they determine that the licensee is not entitled to the license or has engaged in certain illegal activities. These activities include filing false applications, using fake names, buying or selling stolen vehicles, violating specific regulations related to vehicle registration or leasing, or submitting bad checks. Fraud or deceit, including misrepresentation and failure to disclose important information, also counts as grounds for revocation. Additionally, any behavior that would prevent a license from being granted initially can also lead to its revocation. Hearings for these matters are conducted according to specific government procedures.
Section § 11613.5
This law allows for a settlement agreement between a license holder and the state director after a complaint is made. The director, along with the license holder and the person making the accusation, can agree to terms such as probation or fines. The maximum fine is $1,000 per violation and is based on how serious the violation is.
The agreement can be reached at any stage of the hearing process, but it must be finalized before the hearing officer makes a decision. The department must set a schedule for fines, ensuring any penalties fall within these limits. All parties involved need to sign the agreement, which must be filed with the Office of Administrative Hearings. If the license holder does not follow the agreement, it becomes void, and the department can pursue other actions or refile the complaint.
Section § 11614
This law lists what a licensed lessor-retailer in California cannot do in their vehicle sales and advertising. They must not make false or misleading statements in ads, advertise cars not available for sale, or fail to update advertisements once a vehicle is sold. Advertisements must clearly identify vehicle details and total prices, including fees, with exceptions noted. The law bans false 'no downpayment' ads and any misrepresentations about financing terms or prices.
Lessor-retailers need to maintain a principal place of business, have a required bond, and should not let others misuse their license. They must not offer 'free' items that aren't genuinely free, misuse rebate terms, or make unsupported claims about prices. Finally, they need to comply with federal and state regulations about advertising and refrain from displaying used cars without required buyer’s guides.
Section § 11614.1
This law sets rules for lessor-retailers (those who lease and sell vehicles) when advertising their vehicles. They must accurately show the vehicle being sold in pictures and avoid showing options not included in the price. If a vehicle was used for business purposes like as a rental or demo, this must be clearly mentioned in ads, and such vehicles cannot be called 'new.'
Used vehicles must clearly be labeled as 'used.' If advertising credit terms, like 'on approved credit,' this must be clear and easy to understand. Advertisements cannot suggest 'everyone is financed' unless truly offering credit to anyone. Downpayment ads must show the total amount needed before getting the vehicle. Any related disclosures, such as sale prices or qualifying terms, must be clear but have no specific size requirement by law.
Section § 11615
Section § 11615.5
This law makes it illegal for someone with a dealer license to sell a motor vehicle in retail, except to the person leasing the vehicle, unless they report the sale to the DMV and pay any due sales tax. The vehicle must be registered or identified according to the law.
Section § 11616
If you buy a vehicle from a lessor-retailer and pay more money for license or title transfer fees than what was actually due, or more than the lessor-retailer had already paid to avoid late penalties, they must refund the extra money to you. They have to do this even if you don't ask for a refund.
Section § 11617
A license for lessor-retailers in California is automatically canceled if certain events happen. These include: moving or abandoning the main place of business without notifying the department, failing to maintain a necessary bond, surrendering the license, changing the licensee without informing the department, losing corporate status, and having a seller’s permit suspended by tax authorities. Even if a license is surrendered, the department can still decide to suspend or revoke it. Also, if a branch office location is moved or abandoned without notice, the branch office's license will be canceled.
Section § 11618
This law allows the department to temporarily suspend a lessor-retailer's license for up to 30 days if the director believes it is in the public's best interest. A hearing must be held and a decision made within 30 days of the suspension notice. The hearing must follow specific government procedures.
Section § 11620
In California, any occupational license issued lasts for a year from the end of the month it was issued. To renew it for the following year, the person must apply and pay the fee before it expires.
Renewal applications should be submitted within 90 days leading up to the expiration date, using a form from the department and paying the annual renewal fee.
If you miss renewing by the expiration date, you have 30 more days to apply, but you'll need to pay both the renewal and a penalty fee.
If you don't renew within those extra 30 days, you lose the chance to renew the license altogether.