Chapter 11Consumer Recovery Fund
Section § 12200
This law section defines terms related to the Consumer Motor Vehicle Recovery Corporation in California. It explains what an 'application' is when seeking a payment from the recovery fund for an eligible claim. A 'consumer' refers to anyone who buys, leases, or consigns a vehicle for personal use from a licensed dealer. An 'eligible claim' involves losses caused by a dealer's failure to handle fees or payments properly, such as not remitting registration fees, failing to settle trade-in balances, providing a clear vehicle title, or not paying for services and insurance. 'Participant' describes a licensed dealer or lessor-retailer. The 'recovery corporation' and 'recovery fund' relate to the organization and fund created to handle these claims.
Section § 12201
This section mandates that participants must create and sustain a nonprofit corporation called the Consumer Motor Vehicle Recovery Corporation. This corporation's purpose is to pay eligible claims to consumers.
Importantly, participants can't charge consumers extra fees to cover what they paid under a specific section. Also, the state and its officials aren't responsible for the actions or failures of this corporation or its staff.
Section § 12202
This section outlines the structure and requirements for the board of directors of the recovery corporation. The board consists of six directors: a public consumer representative appointed by the Director of Consumer Affairs; a representative of the Attorney General as a non-voting member; one member of the public appointed by the Senate Committee on Rules; one public member appointed by the Speaker of the Assembly; and two participants appointed by the Governor.
The consumer representative needs experience in consumer law enforcement. Participant directors must be owners or managers of licensed dealers or lessor-retailers and meet criteria such as having no criminal convictions or pending legal actions. A director who can no longer meet these qualifications cannot remain on the board.
Section § 12203
This section explains how a recovery corporation should manage a consumer recovery fund to pay claims. The corporation receives funds from a department, keeps the funds in a safe investment, and uses the money only for the chapter's purposes. It can’t spend more than $250,000 annually on running costs, and it must plan a yearly budget ahead of time. The corporation must track and report all payments and claims, providing quarterly reports to the Attorney General's office. They can create rules and procedures to fulfill these responsibilities, with input from the Attorney General's representative.
Section § 12204
If a car dealer or lessor-retailer stops selling or leasing vehicles to the public or goes bankrupt, a consumer can apply for payment of an eligible claim through a recovery corporation. To do this, the consumer must fill out an application with specific details like their contact information, the amount claimed, and the situation that led to the claim. The application also needs details about efforts to recover the claim amount and confirmation that the claim hasn't been paid through the dealer's bond.
The application must include a copy of the agreement with the dealer, unless it's not needed to prove the claim. If the claim involves unpaid fees or money from consignment sales, the application should include evidence of these unpaid amounts. Also, there are limits on how much can be claimed, based on specific scenarios like unpaid fees or trade-in balances.
Claims must be filed within certain timeframes, depending on when they began. The recovery corporation may request more information to help process valid claims.
Section § 12205
This law requires a recovery corporation to create and provide materials that explain a consumer's right to claim from the fund. These materials must include a notice, an application form, and instructions on filling out the application. These resources must be available in both English and Spanish and should be given to anyone who asks for them.
Section § 12206
If you apply to the recovery corporation for a claim, they'll let you know within 30 days whether your application is complete or if more details are needed. Once your application is marked as complete, they'll decide to pay or deny your claim within 60 days. If they don't specifically deny it, your claim will be approved. They can take an extra 90 days to review your claim if necessary. Any director who has a personal or financial stake in the claim isn't allowed to make decisions about it.
Section § 12207
This section requires the Consumer Motor Vehicle Recovery Corporation to notify car dealers or lessor-retailers if a claim against them has been received, within 15 days. The notification includes a notice informing the dealer they can contest the claim by submitting evidence. It also warns that unresolved claims could lead to suspension or revocation of their license, and repayments with interest may be required. This notice must be delivered in person or by certified mail to the dealer's official address.
Section § 12208
This law states that if a recovery corporation decides to pay a claim, the payment will cover the whole eligible amount of the claim. However, the payment cannot be more than $35,000 for any single transaction.
Section § 12209
If a claim is denied by the recovery corporation, they must inform you in writing, explaining why and how to contest it. If you don't challenge the denial within 60 days, or a longer time if reasonably requested, the decision is final. If you do contest, the corporation has 30 days to respond. If your claim is still denied, you can request a review in a California superior court in certain counties. The court will only consider the original record and any new, relevant evidence you couldn't present earlier. The court will uphold the denial if it’s backed by solid evidence.
Section § 12210
This law outlines what happens after the recovery corporation either pays or rejects a consumer's claim related to a dealer or lessor-retailer. When the corporation pays the claim, it takes over the consumer's rights to pursue the dealer for the amount paid. They can also sue the dealer to recover the payment amount plus interest and claim legal costs. Within 10 days of making a payment, the corporation must inform the department about the payment details and provide documents if requested. Within 15 days, they must notify the dealer about the claim's outcome. Once the consumer is paid, they cannot seek the same amount from the dealer’s bond, although other rights under Section 12217 remain unaffected.
Section § 12211
If the recovery corporation doesn't have enough money to pay everyone who has a valid claim, they will pay the claims in the order they were received. Any claims that can't be paid right away will wait until more funds are available.
Section § 12212
This law requires a recovery corporation to make certain financial information from the most recent fiscal year public within 30 days after its close. They must disclose details like the number and amount of claims received and paid, claims denied or abandoned, the balance of the recovery fund, fees received, and administrative costs.
Additionally, within 15 days of approval by the board, they must also release approved board meeting minutes, an estimated budget for the next year, and updated corporate bylaws.
All this information can be shared via a website or email upon request.
Section § 12213
This law states that the recovery corporation can be examined and reviewed by the Attorney General and their team at any time. They can investigate and go through all the corporation's books, accounts, records, and files. The Attorney General’s team can freely access and copy any documents found within the corporation's premises, including safes and vaults.
Section § 12214
This section outlines the circumstances under which the Attorney General can decide that a recovery corporation has failed or stopped operating. The Attorney General can make this decision if the recovery corporation wasn't created, is dissolved, has stopped operating, is insolvent, failed to pay operating costs, didn't pay claims or judgments promptly, violated its incorporation articles or state laws, mismanaged funds, didn't process claims diligently, violated this chapter's rules, or refused inspection by the Attorney General.
Section § 12215
This law section explains what happens if a recovery corporation shuts down or stops operating. First, all debts and obligations, such as money owed for services, must be paid from any remaining assets, including a recovery fund. After those payments, any leftover assets are distributed to participants, minus distribution costs.
Section § 12216
This law section states that any costs or expenses that the Department of Justice incurs while managing a specific chapter must be paid by the recovery corporation. If needed, the Department of Justice can take legal action in court to receive these payments for their expenses.
Section § 12217
This law section clarifies that it doesn't restrict or limit any actions, remedies, penalties, or procedures that are available under other laws. Essentially, it ensures that the rules in this chapter don't interfere with legal options available elsewhere.