Vehicular Crossings and Toll HighwaysTolls and Other Charges
Section § 23300
This law requires the Department of Transportation to put up signs at every entrance to a bridge or similar crossing. These signs are to alert drivers that they are about to drive onto a vehicular crossing.
Section § 23301
If you drive a vehicle onto a toll bridge or road, you're responsible for paying any tolls or fees set by the California Transportation Commission unless exceptions in Sections 23301.3 or 23301.5 apply.
Section § 23301.3
This law allows certain veteran-owned vehicles to be exempt from paying tolls on roads, bridges, and other toll facilities. To qualify, the vehicle must be registered to a veteran and display specific types of veteran-related license plates, such as those for disabled veterans, Medal of Honor recipients, or Purple Heart recipients. Additionally, the vehicle must have a registered toll payment account. However, this exemption does not apply to high-occupancy toll (HOT) lanes.
Section § 23301.5
This law exempts authorized emergency vehicles from paying tolls on toll roads, high-occupancy toll (HOT) lanes, and similar toll facilities under certain conditions. To qualify, the vehicle must display proper markings like emergency lights and the agency's name. The vehicle must be responding to or returning from emergencies, but it can't use this exemption on HOT lanes when returning from calls. The use of toll facilities must improve response times or public safety service delivery. If a toll is applied, an authorized public official can certify the use as emergency-related to waive the toll. Separate agreements can be made between emergency service providers and toll operators to manage toll usage.
Section § 23301.8
This law states that if an agency allows toll payment by license plate ('pay-by-plate'), it must clearly communicate the toll cost just like other payment options. They should provide details on how pay-by-plate works, including the cost, payment process, and time to pay before it's considered a violation. Information can be shared through various means like signs, websites, or ads. If any extra fees apply, they must be included in the toll amount shown, unless there's a prior agreement with the vehicle owner about additional fees.
Section § 23302
Drivers must pay tolls on toll roads or bridges, either through cash or an electronic device like a transponder that links to an account with enough balance. Not having the necessary payment means is prima facie (obvious) evidence of not complying with the law. If using an electronic payment device, it needs to be visible on vehicles, but motorcyclists can carry it on their person or vehicle in specific ways. On roads where electronic payment is the only method, not having such a device is a violation. If pay-by-plate is allowed, drivers must have sufficient cash, a payment device, or valid plates on their vehicle. The pay-by-plate method involves using cameras to identify vehicles by license plates.
Issuing agencies aren't required to offer pay-by-plate options.
Section § 23302.5
This law states that it's illegal to avoid paying tolls on bridges, highways, or any other toll-based systems. If you do, you won't be charged with a crime, but you will face civil penalties. These penalties are handled through specific administrative processes.
Section § 23303
This law gives the Department of Transportation the right to claim a financial interest, known as a lien, in order to collect unpaid tolls and charges. They can enforce this lien according to specific rules set out in the Civil Code.
Section § 23304
This law explains how tolls are processed for vehicles using pay-by-plate or electronic toll devices on toll bridges. If a toll isn't paid, the agency will mail an invoice to the vehicle's registered owner, warning that a penalty will be charged if it's not paid by the due date, which is at least 30 days after the invoice date. If the invoice is still unpaid, it becomes a toll evasion, and the agency will send a notice of toll evasion violation. This law is effective from July 1, 2024.
Section § 23305
This law states that if you're renting a vehicle, the agency must let you register the vehicle to a transponder or electronic toll payment account with the toll agency before using toll roads. You can pay these tolls by credit or debit card, and a transponder might be necessary.
Additionally, toll agencies must work together to create a website where you can find information on setting up an account or getting a transponder for toll payments. Rental car agencies must inform customers about this via a separate notice that includes a website link. This law takes effect on July 1, 2024.
Section § 23306
This section outlines how electronic toll payment devices, like transponders, should be made available to the public. Agencies must offer these devices online, by mail, and in person at various locations such as retail outlets or customer service centers. At least one of these locations must be within the agency's area. The agency must also list online where tolls can be paid in cash and where to acquire the devices. The transponder's price should only cover the agency's cost to obtain and distribute it. These requirements take effect on July 1, 2024.
Section § 23307
Starting July 1, 2024, if you want to get a transponder or electronic toll payment device, the agency must let you purchase it using cash, credit, or debit card. You can also load at least $100 onto the account associated with the device. No extra fees should be charged to acquire it or to load funds using a cash payment network.
Section § 23308
This law specifies the operating hours and services that agencies responsible for electronic toll collection must provide to the public. They must be open at least five hours a week during early mornings, late afternoons, or Saturdays. At these offices, people can get a transponder, add money to their accounts, pay tolls and fines, and manage vehicle registrations. These transactions should not have extra fees for cash payments. There must be at least one office in the area with two or more locations in each county with a toll facility. This law takes effect on July 1, 2024.
Section § 23309
This law requires agencies in charge of tolls to keep a customer service phone line open for at least 40 hours each week, with a portion during extended hours or on Saturdays. This line must be staffed by a live person to help with transponder questions, toll payments, disputes, payment plans, and account registrations. Additionally, this service must offer language and hearing assistance. The law goes into effect on July 1, 2024.