This law establishes the Mobilehome Residency Law Protection Act, which aims to protect vulnerable mobilehome homeowners. It allows these residents an extra way to ensure that their rights under the Mobilehome Residency Law are enforced.

This section defines key terms used in relation to investigating or addressing complaints under the Mobilehome Residency Law. It clarifies what is meant by 'Department,' 'Homeowner,' 'Management,' 'Mobilehome,' 'Mobilehome park,' 'Mobilehome Residency Law,' 'Program,' and 'Rental agreement' as used within this legal context. Each term's definition refers back to specific sections in the Civil Code where they are more thoroughly defined.

The Mobilehome Residency Law Protection Program helps resolve complaints from homeowners about issues related to mobilehome residency, except for rent disputes or lease agreements. The department will guide people to the right resources and can refer certain legal violations to appropriate agencies. It confirms the receipt of complaints and may involve nonprofit legal services for resolution.

When complaints come in, the department might ask for documents like leases from park management, who must comply within 15 business days or face fines. Complaints could be combined for investigation if they are linked by a common owner or management company.

The process won't delay eviction actions unless other legal reasons apply, and the program officially started on July 1, 2020. The department can make emergency regulations to manage the program and will consider public input during regulation development until January 1, 2027.

This law section explains how the department is to manage a program by contracting with nonprofit legal services to handle certain complaints related to mobile home residency issues.

These nonprofits must be experienced with mobile home laws and landlord-tenant disputes, able to manage legal processes, and have the necessary resources. They must also carry adequate legal malpractice insurance and agree to protect the state from any related claims.

These contracted nonprofits have the authority to decide which complaints to address based on their resources and must inform the department about any complaints they can't handle due to resource limitations. They are also prohibited from charging homeowners for services related to these complaints. The program started on July 1, 2020.

This law creates a Mobilehome Dispute Resolution Fund in California's State Treasury to receive money for mobilehome matters. Starting January 1, 2019, a $10 annual fee per mobilehome lot is collected from mobilehome park managers and used to help enforce the Mobilehome Residency Law.

Managers can pass the fee on to homeowners within the mobilehome park, charging no more than $10 per year per lot, listed separately on bills with an explanation and contact information for the relevant department. This charge cannot be included with the rent but must be clearly itemized.

This section of the California Health and Safety Code sets requirements for what the department must include in its annual report related to registration fees, complaints, and activities of a legal services program. The report should detail the amount of registration fees collected and spent, the number and types of complaints received, their outcomes, and the activities of contracted nonprofit legal services. The department must also provide the total and processed complaint allegations data to a specific task force.

This section of the law is set to expire and will be repealed on January 1, 2027. This means it will no longer be in effect after that date.