Customers receiving access devices shall be furnished by the respective issuers thereof with notices of basic safety precautions which customers should employ while using an automated teller machine. This information shall be furnished by personally delivering or by mailing the information to each customer whose mailing address as to the account to which the access device relates is in this state. This information shall be furnished with respect to access devices issued on or after July 1, 1991, at or before the time the customer is furnished with his or her access device. With respect to a customer to whom an “accepted access device” (as defined in Federal
Reserve Board Regulation E) has been issued prior to July 1, 1991, the information shall be delivered or mailed to the customer on or before December 31, 1991. Only one notice need be furnished per household, and if access devices are furnished to more than one customer for a single account or set of accounts or on the basis of a single application or other request for the access devices, only a single notice need be furnished in satisfaction of the notification responsibilities as to all those customers. The information may be included with other disclosures related to the access device furnished to the customer, such as with any initial or periodic disclosure statement furnished pursuant to the Electronic Fund Transfer Act.
Chapter 5Consumer Education
Section § 13050
This law requires that companies issuing bank cards, or 'access devices,' must provide customers with safety tips for using ATMs. These tips should be given either in person or by mail to anyone in California who receives a new access device starting from July 1, 1991. For those who had access devices before that date, the safety information should be sent by December 31, 1991. Only one safety notice is required per household, even if there are multiple customers for one account. It's also okay to include this safety information with other account-related documents.
ATM safety precautions access devices card issuers customer notification Federal Reserve Board Regulation E mail disclosure single notice per household initial disclosure Electronic Fund Transfer Act bank card safety ATM users issuing bank requirements financial safety information California access devices customer protection notice
